Terms & Conditions

Introduction

This site is for U.S. customers only.

Note: Fair shipping & handling costs will be applied as per weight of item(s), with minimum charge as indicated Also, as per State and Federal laws, taxes may be applied to certain items. We would like your experience at subhlaxmigrocers.com to be pleasant and enjoyable, by providing its services to you subject to the following terms and conditions as set forth below.

 

Guarantee Satisfaction

subhlaxmigrocers.com guarantees all products on subhlaxmigrocers.com If for any reason, you are not completely satisfied, you may contact us at webstore@subhlaxmigrocers.com & follow return policy procedure as below

 

Return Policy

All returns & exchanges must be authorized by subhlaxmigrocers.com, within 1day of receiving the item via UPS/FedEx. If you are not completely satisfied with any item purchased through our service, you may request replacement of that item provided if all return criteria are met, to be determined at our sole discretion. Return authorization requests are made by writing to webstore@subhlaxmigrocers.com. Please be sure to indicate Order Item # and Order # on the request along with picture of the packing & box. You will contacted by our our representative.

 

Local Delivery & Curb Side Pickups:

  • Local Home Delivery Orders are processed within 24 to 48 Hours while Curb Side Pickups are processed the same day (for all orders placed before 5pm)  Occassionaly - Local delivery or Curb Side pikcup orders delivery may be delayed further due to high demand.
  • Delivery Driver will call once prior to dispatch & once while at the location. If customer is not home or does not answer phone/email - Driver will wait for maximum of 10 minutes.If we cannot contact the customer, then driver will return the order back to store or we may leave the package at the doorstep based on our discretion. In the case, the package is returned to the store - customer is requested to curb side pick up for free the next day or pay another delivery fee to come back again in the next route. If refund is requested a 10% cancellation fee will be charged.
  • In the event of an item not available, we may provide substitutions. These are price matched - not quantity matched. Staff will contact customer once over phone & email, However - if customer does not respond then we may either move forward with the substitions at our discretion or refund the item.
  • Once the order has been delivered, we expect our customers to check the contents ASAP. Contact our customer service department within 2 to 6  hours of receiving the package (if delivered at home or picked up from store)  - If there is an issue. Please take multiple pictures of the issue and provide complete details by sending E-mail to webstore@subhlaxmigrocers.com.
  • All refunds/exchanges MUST be authorized. Each issue is reviewed on a case by case basis and refund is approved or denied at our own discretion.
  • A 10% Cancellation fee may be charged, if customer decides to cancel without any fault of ours. We try our best to work with the customer for options to waive this fee, However at times we may have to charge.

 

License and Proprietary Rights

  • All web site content including, but not limited to, text, graphics, sound, icons and the arrangement and navigation thereof is the property of Subhlaxmigrocers.com, or its content providers and is protected under U.S. and international copyright laws. All web site software programs are the exclusive property of Subhlaxmigrocers.com, or its software providers and is protected under U.S. and international copyright laws. The arrangement, assembly, collection, and organization of the content of this web site constitute compilation that is the exclusive property of Subhlaxmigrocers.com, and is protected under U.S. and international copyright law. Use of the web site content is granted to view, copy and print portions of this web site for the sole purpose of placing an order with Subhlaxmigrocers.com. All other uses are strictly prohibited without prior written permission.
  • Subhlaxmigrocers.com with design and other Subhlaxmigrocers.com graphics and logos are trademarks, service marks or trade dress of Subhlaxmigrocers.com. All other trademarks, service marks or trade dress are the property of their respective owners.

 

Disclaimer of Warranty

By using this web site over the internet, you expressly assume all risk attributable thereto. Subhlaxmigrocers.com, makes no warranty, either express or implied, including without limitation, any warranty of merchantability or fitness for a purpose. This disclaimer in no way alters the terms of any manufacturer’s warranty that comes with the products purchased from this site; however, Subhlaxmigrocers.com, disclaims all affiliation with such warranties. Subhlaxmigrocers.com shall have no liability to you or any third party for special, indirect, exemplary, or consequential damages or any other economic hardship arising out of the use or inability to use the products, and in all cases liability is limited strictly to replacement, repair or the value of the products purchased. State laws vary, and certain parts of this disclaimer may not apply to you. Subhlaxmigrocers.com service is provided on an “as is” basis and Subhlaxmigrocers.com, does not warrant that service of the web site will be provided without interruptions or error free.

 

Limitations on Liability

Subhlaxmigrocers.com is an ecommerce entity engaged in the selling of goods over the internet. It is not a manufacturer. In any event Subhlaxmigrocers.com will only be liable up to the amounts paid by the customer for the products bought on Subhlaxmigrocers.com. Customer will not hold Subhlaxmigrocers.com liable for any defects in products resulting in damages greater than amount paid by customer.

 

Errors and Omissions

Subhlaxmigrocers.com, makes every effort to ensure the accuracy of the information published on the Subhlaxmigrocers.com web site. Nevertheless, the web pages published on this site may contain technical inaccuracies or typographical errors. Subhlaxmigrocers.com, makes no representations about the suitability of the information presented on this site. All such information is provided “as is” without warranty of any kind. If an error is made and a product is listed at an incorrect price, Subhlaxmigrocers.com, shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Subhlaxmigrocers.com, shall immediately issue a credit in the amount of the incorrect price.

 

Applicable Law

By use of this site you expressly agree that these terms and conditions shall in all respects by governed by the laws of the State of Texas and consent to personal jurisdiction and venue in the State of Texas. Any controversy or claim relating to these terms and conditions shall be brought and venued in the Superior Court of  Texas or, if federal court jurisdiction is available, in the United States District Court for the District of Texas.

 

Severability

The provisions of this Agreement shall be severable, and if any provision of this Agreement is held to be invalid or unenforceable, it shall be construed to have the broadest interpretation which would render it valid and enforceable.

 

Notice

Subhlaxmigrocers.com, may give notice to you of a change in these terms and conditions, a change in prices, and any other matter relevant to this service by the posting such notice on the Subhlaxmigrocers.com website, by electronic mail, or by the U.S. postal service to the address you have provided. You may provide notice to subhlaxmigrocers.com, through its customer service department or to the address below:

 

SubhlaxmiGrocers.com
6606 Southwest Freeway, Houston, Texas 77074