Nationwide Shipping Policy (Orders Via USPS/UPS)
If you are looking for Local Delivery & Curb Side / In Store Pickup Policy - Please visit our Local Delivery policy page here.
All orders are shipped within 48 hours Monday - Friday 8am - 5pm. However, it might take a little bit longer depending on the availability
We use the following carriers to deliver our orders within United States:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be. These are the negotiated rates from all the carriers.
At Subhlaxmi Grocers, the health and wellbeing of our associates, customers and communities is our top priority.Due to the current COVID-19 pandemic, we are temporarily suspending product returns.
All items must be returned in their original packaging, with all original accessories.Opened products may be returned only if it contains a manufacturer's defect.Please note that all items such may be subject to a 15% restocking fee. Any partially used items will not be refunded.
Please note that if an order is returned to us by the shipping carrier as "undeliverable" or "refused," both actual outgoing and return shipping charges would be deducted from the original order total (regardless of amount paid for shipping). If the order is requested to be re-shipped, we may charge a "re-packaging fee" and additional shipping charge for the re-shipment.
Subhlaxmi Grocers return policy does not cover damage caused after an item has arrived at its destination, including spoilage, melting or other damage. All items must be returned in its original, unopened condition. Subhlaxmi Grocers will refund shipping charges only if the return is a result of our own error. Though we attempt to update all product images, we will not accept any returns due to item packaging for items received being different than shown on the web site.